Delivery

UK Warehouse Products - ships with in the United Kingdom

Shipping and Delivery with in the UK May take 1-4 Business Days. it depends on the service you chose and Holiday Period. As per postage and courier company policy, deliveries may occur only on weekdays ( It can be change country to country). Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 3:30pm (BST Time). Orders you place with late on Friday or on Saturday will not be processed until Monday.

 

Handling Time

We ship the package on the same day or Next available business day.

Postage Methods

Our Preferred postage carrier is Royal Mail. But there are times we are using other courier services like My Hermes, DPD and other Local Courier methods. 

  • Our Premium method of posting is Royal Mail 1stClass signed and Royal Mail 24 Next Day Service

Due to recent Lithium Aviation Rules, we have to use Courier service method to post below locations with in UK.

The Highlands and Islands of Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78,  PH17- 26, PH30-44, PH49-50, ZE, Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25,KW,GLASSGOW

To Europe from UK Warehouse

Items purchase from UK warehouse will Deliver via Selected International Postage Method to Europe. Please note there are separate postage methods for Lithium products.

Delivery time depend on the country. Estimate Delivery time will display on checkout.

Hk Warehouse Products (Ships to UK & Europe)

Batree UK Offers some latest gadgets from HK warehouse, Specially Xiaomi Gadgets. All packages from HK comes via Priority postage method with a Tracking Number. Customer has the option to chose express or standard postage method. Please note all HK warehouse products warranty covered from UK. You do not have to post back to HK for warranty returns.

Priority Postage By China/Singapore/HK Post

Faster Postage system for small packages. Deliver may take 7-14 Business Days

International Express Post

Expedite Delivery service from our HK/CN Warehouse. will use DHL,DPEX,UPS,TNT,EMS,Fedex as express post methods. Delivery may take 4-10 Business Days from Dispatch (BY Destination).

Royal Main International / Parcel Force for United Kingdom

Faster Postage system for small packages to United Kingdom. Service offer by Royal Mail and Parcel Force. Deliver may take 5-14 Business Days

Customs and Port tax (For Hong Kong Warehouse Products)

Customers are responsible for all import taxes and duties that may be charged when your parcel passes through Customs in your local country. Most of the countries do not charge import duties on private items up to certain value. However, sometimes it may have required upon arrival. If you reject the delivery of a parcel due to import duties or taxes, you may be liable for returning the item on your cost. You are also liable for any import duties or taxes incurred during the return process.

Returns and Replacements

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unused, or defective Product. Broken/Damage merchandise cannot be returned unless defective on arrival (Please contact us as soon as you got a broken Unit) . Prior to Return, Please Open a RMA Request via My Account section. All Products should be in good condition as when we receive in the warehouse. Wrong Purchase, Wrong item Receive must be returned within 10 days .

Return Postage

All Returned Package should include the RMA packaging slip with information on your order and the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Once Return Package Delivered to our Warehouse, please allow 2 to 5 days to process your return. Please read More information on Returns in Warranty Policy.